Selecting a Donor
Fairfax Cryobank has over 25 years of experience, unsurpassed donor testing, and a friendly and knowledgeable Client Services team, to help assist you with your donor sperm needs. The first step in the process is selecting a sperm donor. Selecting a Donor is a very personal process that is unique to each client. Below you will find the list of donors who are Australian compliant. Due to the strict regulations on the use and import of donor sperm into Australia, not all donors listed below may be available to all clinics. In addition, availability is subject to change at any time. We encourage you to contact our Client Services team; Australian toll free 800 336 701 Monday – Friday 7:00 am – 8:00 pm EST or by email email@example.com with your questions. Please include the name of the clinic you will be working with when you inquire so that we can confirm the donors that are available for you to choose from.
Ordering and Shipping
We recommend placing your first order over the phone; however, we can also work via email on your order if this is easier. This allows us to work together placing the order and helps prepare you for subsequent orders.
When ordering, there are a few things to keep in mind: (1) the date of arrival, (2) the number of units to ship, and lastly (3) your physician’s recommended preparation type. All fees must be paid prior to shipment. We ship via Federal Express, and for shipments to Australia, shipment is a flat rate round trip fee and takes several business days barring customs delays. We recommend your order be placed at least 1 week prior to your intended shipment as clinics must approve the shipment after the order is completed but before specimen can be shipped.
- Patient name, address, and phone number
- Medical Professional’s name and shipping address
- Donor number
- Number of units and preparation type (IVF, ICI or pre-washed IUI)
- Date the units need to arrive at the provider’s office
- Payment information
Customer Service takes orders 7am to 8pm Monday – Friday, Eastern Standard Time (EST) and Saturday 11:30AM-3:30PM EST. Please be aware that the cut off time for same day Fed Ex orders is 4:00PM EST, Monday – Friday only. We accept all major credit cards, money orders, and cashier checks. Personal checks are not accepted. Fairfax Cryobank must receive any money order or cashier check before the shipping date. We do not work with or arrange payment with insurance companies, although we can provide you with copies of paid invoices to submit to insurance upon request.
Donor Information and Availability
Contact Client Services for a current list of sperm donors available for our Australian clients.
Australian toll free 800 336 701 Monday – Friday 7:00 am – 8:00 pm EST or by firstname.lastname@example.org.