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Getting Started

How to Order Sperm Online with Fairfax Cryobank

Begin Building Your Family

Looking for a sperm donor can feel overwhelming, but you’re not alone. Since 1986, Fairfax Cryobank has guided thousands of people through this journey. Here’s a simple 3-step guide to help you get started today.


Step 1: Find Your Donor Match

Explore Our Donor Search Tool
Use our easy-to-navigate search platform to filter donors by the traits that matter most to you.

Free Donor Information Available

  • Audio clips
  • Medical and summary profiles
  • Staff impressions
  • Essays

Unlock Free Donor Profile Products
With a free account, you can access childhood and adult photos, silhouettes, personality testing, audio interviews, and detailed profiles.

Unlimited Access Option
Prefer complete access? Our Donor Unlimited Access Package provides three months of unlimited donor information for one straightforward fee.

Try Fairfax FaceMatch™
Upload a photo and our innovative tool will help identify donors with similar features. It’s a unique, interactive way to find your match. Our team is also happy to assist.

Helpful Tips

  • Choosing an ID donor? Be sure to submit a signed ID Patient Agreement at least one business day before ordering.
  • We recommend selecting at least three donors to keep your options open.
  • Planning ahead? Consider our Vial Buy & Store and Vial Buy Back programs to secure specimens in advance.

Step 2: Set Up Your Account

For Patients
Review and sign our Terms of Use electronically or by mail. Submit them at least one business day before shipment. If you have questions, our Client Services team is available to help at 800-338-8407.

For Physicians
All orders must be placed through a licensed medical professional. Confirm if your physician already has an account. If not, we will send them the necessary forms. We can also provide referrals to reproductive specialists if needed.


Step 3: Place Your Order

How to Order
Orders may be placed by you or your healthcare provider, either online or by phone. First-time orders are often easier to complete by phone, as our team can walk you through the process.

How to order sperm online

Phone Order Hours

  • Monday–Friday: 7:00 AM – 8:00 PM EST
  • Saturday: 11:30 AM – 3:30 PM EST

Information You’ll Need

  • Patient’s contact details
  • Medical provider’s name and shipping address
  • Donor number(s) and number of units
  • Preparation type (IUI Premium, ICSI Washed, etc.)
  • Desired shipping date
  • Payment method (credit card, money order, or cashier’s check)

Shipping Deadlines

  • FedEx same-day orders: placed by 4:00 PM EST (Monday–Friday)
  • Local courier same-day orders: placed by 11:00 AM EST (Monday–Friday)

Notify Your Physician
After placing your order, we recommend contacting your provider to let them know delivery is on the way.


Getting Started Video Resources
Watch our “Getting Started” video on YouTube
Watch our “How to Find Your Sperm Donor” webinar on YouTube

Ready to Begin?

You’re now prepared to:

  1. Find your match with our donor search tools, FaceMatch™, and Unlimited Access.
  2. Set up your patient and physician accounts.
  3. Place your order with confidence.

Get started today!

Fairfax Cryobank is here to support you at every step, helping you build the family that’s right for you.