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We recognize that this process may seem somewhat confusing and overwhelming. We have created the following three step guide taking you step by step through the ordering process.
Step 1: Choosing your donor match

The Fairfax Cryobank Donor Search and the Client Services Specialists are useful resources to assist you in making your important donor selection. Our interactive donor search which is updated daily allows you to search by several specific criteria that are most important to you. Each donor has several free items that can be viewed instantly. If you wish to purchase donor items, you will be prompted to set up an online account which only asks for your first name and an email address. Free items include donor audio clips, medical profiles, summary profiles, staff impressions and essays. Additional items includechildhood photos, Lifetime (adult) photos, silhouettes, personality testing, audio interviews, and personal profiles. If you prefer, you can choose to have items mailed to you for an additional fee.

Consider purchasing one of the Donor Unlimited Access Packages to view information on all donors for one fee. You will be able to access all donor profiles, childhood photos, silhouettes and audio interviews for 3 months. Order online or contact Client Services at 800-338-8407 to set up this helpful online service.

We also offer FaceMatch(TM) as part of the donor search online, staff assisted photo matching and donor consultation services. Meet our newest donors here. Our client services team can answer any inquiries you might have, provide donor availability, and direct you through the process.

Please be aware that if you choose an ID Option donor, you will be required to complete and return a signed ID Option Patient Agreement. This form is donor specific and will need to be mailed, faxed or scanned and emailed at least one business day before you place your order.

Due to high demand for certain donors, we recommend having several donors selected (at least three) in case your preferred donor sells out. You also have the ability to select a donor well in advance of your procedure and purchase specimens now and have them stored until you need them. Read more about our Vial Buy & Store and our Vial Buy Back programs.

Check back next week for Step 2!