Here are a few of the many comments Fairfax Cryobank has received from patients who have used our services. (To protect client confidentiality, names have been excluded)
“I would love to leave a testimonial for Fairfax Cryobank and especially for Cheryl Daubenberger. The team at Fairfax has been so incredibly helpful throughout this process. I ask a million questions and they are always so helpful, patient, and informative. Especially Cheryl Daubenberger has been there for me! I feel like I have friends at Fairfax Cryobank – thank you!”
“Thank you so much for your response! You are the only bank so far who has been willing to answer my questions via email. I wanted an email response because I wanted to avoid confusion between banks. I really appreciate the time it took you to do this. I know it was a lot! Your prompt and excellent customer service instills a lot more of my trust in your company. Thank you so much Chantel! We are still considering our options, but you have put Fairfax in our #1 spot.”
“I ordered 2 vials of sperm through fair fax back in February from donor 4264. I dealt with you for everything. I just wanted to thank you again for all of your help with the ordering process. I recently had my baby boy and I am one happy mommy!! I wanted to share this with you because you told me that this donor would make pretty babies. Well, you were absolutely correct. He is the most handsome baby I have ever seen. I have attached a picture for you to view. Once again, thank you so much for everything!!”
“How can I possibly express our thanks and appreciation for the tremendous service you provide? Our daughter was born in April. I wanted you to know that you have all made a huge difference in our life as a family. You offered us a positive experience that will be a wonderful part of our lives forever. The effort you go through cannot be understated. What I once viewed as a potentially cold and scary experience, Fairfax turned into a lifetime of appreciation for what is possible. Thank you.”
“Fairfax Cryobank provides the most comprehensive medical profiles, giving us confidence in a healthy match. In addition the personal profile, audio disc of the donor’s voice and the photo of the donor as a baby offered us a human touch that made a difference I cannot adequately explain. This unique aspect of Fairfax’s service provided us a wonderful glimpse of who the donor is, his interests and values. The opportunity to evaluate these qualities was equally important to us as knowing the donor’s physical attributes.”
“Thank you SO much for adding the staff impressions feature! We really wanted to get a sense of what our donor was like, what type of person he was. The staff impressions actually match what we view our son to be like, and it’s wonderful to get that information that we can give to him later. We have nothing but wonderful things to say about your organization and recommend anyone who asks us to visit your site because of the experience we had. Thank you so much for making it possible for us to have our wonderful son!”
Listen to some more client comments HERE.